RETURNS OF ITEMS
We at Fushi hope you will be happy with your purchase.
However, should you feel it necessary to return an item, we aim to make the returns process as simple as possible. All of your purchases at www.fushi.co.uk are covered by our 14-day unconditional money-back guarantee. We also pledge a 24-hour response time (Monday through Friday) on your e-mail requests. Our specially-trained staffs are available via our phone number 0845 330 1880 or by e mail at admin@fushi.co.uk. Returns if for any reason you are unhappy with any product you have purchased from us, you may return it for a full refund (less shipping and handling). Only one opened package of any product is eligible for return. All others of the same product must be in a factory sealed container for refund. You are covered by this unconditional money back guarantee for a full 14 days from your date of purchase. Please go to our Return Requests link on the ‘Contact Us’ page of this website to complete the ‘Return Request Form’.
- 14-day unconditional money-back guarantee (less shipping and handling).
- Only one opened package of any product is eligible for return. All others of the same product must be in a factory sealed container for refund.
- All items must be returned in the original containers.
- Any damaged parcels or breakages must be notified to us within three (3) days of receipt of the goods
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