We at Fushi hope you will be happy with your purchase.
However, should you feel it necessary to return an item, we aim to make the
returns process as simple as possible. All of your purchases at www.fushi.co.uk
are covered by our 14-day unconditional money-back guarantee. We also pledge a
24-hour response time (Monday through Friday) on your e-mail requests. Our
specially-trained staff are available via our phone number 0845 330 1880 or by e
mail through our
contact us
page. Returns if for any reason you are unhappy with any product you have
purchased from us, you may return it for a full refund (less shipping and
handling). Only one opened package of any product is eligible for return. All
others of the same product must be in a factory sealed container for refund. You
are covered by this unconditional money back guarantee for a full 14 days from
your date of purchase. Please go to our Return Requests link on the ‘My
Account' page of this website to complete the ‘Return Request Form’.
14-day unconditional money-back guarantee (less shipping and handling).
Only one opened package of any product is eligible for return. All others of
the same product must be in a factory sealed container for refund.
All items must be returned in the original containers.
Any damaged parcels or breakages must be notified to us within three (3) days
of receipt of the goods
All returns are subject to approval by a store manager.