• ORDERS

  • Where is my order?
  • Can I cancel an order online?
  • My UPS order did not arrive the next day.
  • Can I amend my order?
  • LOGIN/PASSWORD

  • I cannot log into my account.
  • I forgot my password
  • RETURNS / DAMAGED PRODUCTS

  • What is the returns and refunds policy?
  • How do I return an item?
  • How long do I have to return an item?
  • My order arrived damaged. What do I do?
  • DELIVERY & SHIPPING

  • How much does delivery cost and how long does it take?
  • What countries do you deliver to?
  • Shipping to USA/CA over $100 is supposed to be free, but I am being charged.
  • PRODUCT QUERIES

  • Can I use the Really Good Cellulite Oil in Pregnancy?
  • How much of a herb is in a tincture?
  • REWARD POINTS & VOUCHERS

  • How do I redeem the 10% off the first purchase voucher?
  • PRACTITIONER DISCOUNTS

  • Can I get a practitioner’s discount?
  • Can I get a yoga teacher’s discount?
  • OUT OF STOCK PRODUCTS

  • When will an item be back in stock?